Questions & Answers

1. What is eyelash  extensions?

  • Eyelash Extensions are used to enhance the length, curliness, fullness, and thickness of natural eyelashes by applying one synthetic lash to each natural  lash ranging from 60-120 lashes per eyes.

2. How long do  they last?

  •  We recommend coming in for a fill-in two-three weeks after your new set. Your lashes grow and fall out every 60 to 90 days or 1 and 5 natural lashes shed each day. Your lash extensions will fall out with your natural lash. It will be more noticeable as your lash extensions are longer and darker than your natural lashes. Please keep in mind that this is a perfectly normal occurrence.  

3. How long will the service take?

  • The classic eyelash extensions which is one synthetic eyelash on  to one natural lash will take about 45-1hour as to Volume eyelash  extensions can take from 2hrs to 3 hrs. 

4. What to expect from the appointment? 

  • We ask that  our  clients to  arrive promptly for their appointments to ensure sufficient time for best quality and results. While there is no fee for late arrivals, the length of the procedure time may be reduced due to time restraints of next client's appointment time for late arrivals. Guests arriving over 15 minutes late may be asked to reschedule. While we will try our best to accomodate you, please understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.

5. When should you come in for a refill?

**Please be advised that we do not guarantee the results of what was done from other salon. If you have lashes on from before at another place, there will be a removal fee and a new set will be applied**

  • 1 week: 3-7 Days frame
  • 2 weeks: 8-14 Days frame
  • 3 weeks: 15-21 Days frame
  • After 21 Days is considered a New Set


Before Care

On your first appointment, please be sure to remove all eye make-up and wash because it is best not to splash water on your face for at least 24 hours after the session. 

After Care


  • Up to 24 hours after your session, please do not get your lashes wet or sweaty.
  • For up to 48 hours after your session, stay away from steam and extreme heat. 
  • Do not use mascara or a curler.
  • Use oil-free products that come in contact with your lashes especially make-up remover.